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If we have decided that you have not shown "good cause" and we cannot backdate your claim, the reasons for this will be explained in our letter.

You can claim housing benefit and/or council tax support for a past period. Do this as soon as you realise you want to ask for a backdate, as we can only go back the maximum period from when we receive your request. You can complete the relevant part of the claim form that deals with backdating, or send a letter in separately.You can apply for backdated council tax support or housing benefit using our online form below. Alternatively, if you prefer, call into one of our offices and make your request for your claim to be backdated. The more information and evidence you give in support of your request, the quicker we can make a decision.The rules have changed from 1 April 2016 for Housing Benefit and a claim can only be backdated for a maximum of: This is not an exhaustive list, and meeting any of the reasons given does not guarantee that we will backdate your claim. In some cases we may phone you or write to you for more information or we may ask you to come in for an informal interview.For CTR to be considered for this period: If you are of working age and you want us to consider backdating your CTR, please request this when you make your claim for Council Tax Reduction online.

Alternatively, you can make a request in writing or by email using the details below.You could be eligible if you’re on a low income or claim benefits. You can apply if you own your home, rent, are unemployed or working.Council Tax Reduction can be backdated for a maximum of 6 months if you are of working age.In some cases, we can pay benefit from an earlier date, this is called backdating.Claims for housing benefit can only be backdated for 1 month for working age claimants.Once we’ve considered your evidence, we’ll let you know if your claim was successful.